NYT: Companies should give usage data to customers

There’s data I create explicitly, like typing my name or dialing a phone number. Then there’s data I create as a byproduct of my using a product. Economist Richard H. Thaler writes in the New York Times that companies should share usage data with their customers. “Show Us the Data. (It’s Ours, . . . → Read More: NYT: Companies should give usage data to customers