The Data Liberation Front advanced Google’s data portability practices another two notches, adding export for Blogger blogs and for Google+ Pages to Google Takeout. Kudos.
A few questions:
How complete are these exports?
Do they include comments left on blogs? Trackbacks? Site settings? Media and files? Blogrolls? Themes and templates? How do they deal with people? . . . → Read More: Congrats to Google Takeout for adding Blogger, G+ Page exports
Cameron Chapman explains How To Permanently Delete Your Account on Popular Websites. Perhaps your site’s Portability Policy should answer these questions:
- If you don’t allow account deletion, why?
- What steps do you take to prevent someone else from deleting my account?
- What steps do you take to prevent me from deleting my account when I might regret it? (a moment of anger, intoxicated confusion, suffering from dreadful lack of coordination
- Do you distinguish between account deletion and deactivation?
- How long will it take for my account to be invisible to others?
- How long before my account is gone forever?
- If I delete my account, can others claim my username?
- If I delete my account, will I be able to use my email address to create a new account?
- What happens if I don’t have access to the email address I used to start the account?
- What can delay account closure? (For example, pending financial transactions?)
- Where is the procedure for deleting my account? What happens after I make the request?
- Where is the list of authorized software/services that might log into my account? (So I can turn them off.)
- If you let me log into other sites with your credentials (“Sign in with your X account”), what happens to my accounts on the other sites? Where is the list of sites where I use your credentials to login?
- When you delete my profile and account, what happens to shared/community content, like my contributions to a wiki page or to a threaded conversation or gifts to another person?
- When I delete my account, do you also cancel subscriptions to any related premium services?
- Do you make downloading and saving my assets (photos, contacts, history, etc.) part of the account deletion process?
- When I delete my account, do you also delete my contributions (like videos on YouTube) or should I delete those before requesting account deletion?
- If I have money or credit balances in my account, what happens to that money when I delete my account?
- What do you do to help reduce search engine caching of and links to my deleted profile and resources?
- What do you do with my answer to “Why do you want to delete your account?”
Continue reading Deleting Your Account: Data portability policy questions for a graceful exit
Caveat Lector: this is a rough draft of my thinking on what a Portability EULA/ToS should say/do/include. Please comment. In the EULA/ToS task force, we are exploring ways of explaining portability with simple analogies. – Phil
We’ve discussed Graceful Exit, the ability for people to control their departure from a site or . . . → Read More: Open Arms: a data portability approach
Jason Scott’s Protection From Online Eviction? and his follow up post make the argument that services like AOL, MySpace, flickr, or Skype should be treated like landlords.
The power landlords have over tenants is overwhelming, unless restricted by law. The argument: if they want to shut down a service, essentially evicting users, . . . → Read More: Graceful Exit: The Power to Fight Eviction